The Role of AI in Healthcare

The Role of AI in Healthcare

Artificial intelligence (AI) truly is a disruptive force across all industries. Whether it’s streamlining supply chain operations or allowing for personalization in fintech, AI has significantly altered how various industries provide goods and services. One such industry that has been transformed by AI technologies is healthcare. Due to the constant demand for healthcare organizations and workers to provide efficient and impactful patient care, this sector can certainly benefit from revolutionary technologies such as AI.

So, in this post, we discuss the many roles of AI in today’s healthcare industry.

Automate Overbearing Administrative Tasks

While it’s true that healthcare providers should always prioritize patient care, it still operates as a business. This means that hospital administrators and managers have to deal with time-consuming and resource-intensive administrative tasks to keep the institution going.

Indeed, recent reports show that 34% of healthcare costs are related to administrative tasks. Fortunately, AI can be used in healthcare administration to automate tasks and significantly reduce costs. Thus, it allows healthcare providers to focus more on improving and enhancing patient care.

Some of the administrative tasks that can be automated include billing and insurance tasks. Through smart algorithms, AI automation can analyze costs and even negotiate with insurance providers. Another use of AI in healthcare administration is providing automated check-in systems that remind healthcare workers of necessary activities ⁠— whether it’s as simple as washing their hands or maintaining healthcare equipment.

Innovate Healthcare Education

In general, healthcare has become increasingly tech-oriented — from the rise of telemedicine to wearable medical devices. This integration with technology has shifted many nursing careers to becoming more digital-focused too. Some examples of nursing jobs that require knowledge of tech and modern practices include informatics specialists and clinical specialists. So, there is a real need for education programs that strike a balance between technology and the human aspect — which is still the essential foundation of nursing.

Of course, AI is one such technology that has become prevalent in healthcare education too. For one, many healthcare students are testing their skills and knowledge through simulated scenarios and exams. This is helping them hone their key practical skills, build their confidence, and prepare them for the challenges they’ll encounter in clinical practice. Again, it is vital that today’s nursing students understand technology such as AI, and are open to innovating traditional methods.

Ensure Compliant Medical Coding Practices

One of the most challenging tasks for many healthcare organizations is accurately coding evaluation and management services, as well as Current Procedure Terminology (CPT). It is a highly complex and detailed task where healthcare staff and physicians need to work with a myriad of rules and regulations. For this reason, healthcare workers are prone to making unintentional mistakes.

But now, we have AI-powered computer-assisted coding (CAC) capabilities that can significantly improve the quality of work and reduce mistakes. Combining AI-based platforms with machine learning and natural language processing features has allowed for efficient and effective clinical coding. As medical coding becomes more precise, healthcare organizations can secure their compliance to coding practices and put a stop to costly documentation discrepancies due to avoidable errors.

Exclusively written for EZDI.com
By: Radha Jaimie



By designing a next-generation clinical NLP engine supporting advanced documentation and coding functions, EZDI turned their vision to reality. Their CAC and CDI solutions received tremendous feedback, providing system accuracy and ease of use. EZDI removes the data complexity and highlights what matters for healthcare professionals.

EZDI is a provider of AI-based mid-revenue cycle management solutions to Hospitals and Health Systems.

Subscribe to our Newsletter