Project Manager / Product Owner

We are seeking a highly-skilled, experienced Project Manager/Owner to join our expanding Information Technology team. In this role, you will establish client relationship and be the key person during the implementation and post implementation process.

Full time • Ahmedabad

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Job Responsibilities

  • Acts as a primary, detailed, hands-on expert for the product during the discovery and launch processes
  • Performs tasks such as competitive analysis, customer NPS score, product roadmap, ROI targets
  • Provide go-live support and participate in User Acceptance Testing
  • Collects customer feedback for further enhancement of the product
  • Ensures client meets or exceeds their expected return on investment while utilizing EZDI products
  • Liaison between client, product management, and engineering
  • Maintains solid understanding of software product's functionality and optimal end-user application of associated features and functions
  • Presents reviews and explains standard benchmark customer analysis reports
  • Regularly reports on SLAs
  • Proactively identifies project/ product concerns and communicate with the product, engineering, and business leadership team

Job Qualifications

  • 5-7 years in US Healthcare vertical
  • Experience directly working with US Healthcare Customers
  • Experience with two or more of the following: Clinical/Hospital Information systems, EMR, PHR, Billing and A/R systems, Health Information Exchange (HIE), Practice Management Systems, Decision Support Systems, Payer Systems

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