Guaranteed TAT, Accuracy and Savings
on Medical Transcription Services Since 2004
ezMediscribes delivers the power to improve patient care with high-quality clinical documentation with the ability to add mission critical products and services including Computer-assisted Coding (CAC), Automated CDI, Data mining and Clinical Analytics. Our team of seasoned transcriptionists focus on delivering quality benchmark of 99%+ accuracy on each transcribed report.
ezMediscribes
Benchmarked quality of 99%+ accurately transcribed reports forms the basis of ezMediscribes. ezMediscribes provides users with the power to improve patient care through complete clinical documentation and the ability to add mission critical products and services such as Computer-assisted Coding (CAC), Automated CDI, data mining and clinical analytics.
Why ezMediscribes?
- Guaranteed 99%+ accuracy and TAT, or it’s free!
- Up to 50% savings in existing transcription cost
- Interfaces and workflow optimization/automation
- Unique onboarding program for your MTs
- Strong customer advocacy
Your Transcription Solutions Partner
Mediscribes is a premier healthcare informatics and clinical documentation provider transforming the patient story into meaningful and actionable data since 2004.
Headquartered in Louisville, we provide intuitive solutions, focusing on positively impacting the healthcare customer’s entire clinical documentation and revenue cycle operations.
Challenges
Customer Centric
Since 2004, we have provided our transcription services to a large number of healthcare institutions (health systems, hospitals, clinics, and other healthcare facilities). Our case studies and testimonials speak towards the positive impact we have made for our valuable customers.
We value your trust in us and we always ensure the best solutions for - you!
Solutions
User-friendly Dictation Methods
Our Systems
ezMediscribes incorporates international standards (ISO 9001, ISO 27001, and Six Sigma principles) and uses state-of-the-art web-based dictation, transcription, and document management system to ensure optimum quality.
We deliver a seamless transition for our customers by adopting implementation strategies, a task-oriented approach, 24X7 customer care, and IT support. Moreover, ezMediscribes maintains 100% accuracy in tracking transcriptions.
ezMedscribes employs a 256-bit SSL encryption for all file transfers and routine site-to-site VPN configurations for secure data exchanges (between Louisville’s data center and customer networks).
Transcriptionist Onboarding Program
ezMediscribes’ onboarding program ensures the skills of current in-house transcriptionists are utilized and that they continue to transcribe for your physicians but maintaining them on the Mediscribes’ payroll.
ezMediscribes provides an excellent work environment including work from home option and flexible hours. Freed up office space can be effectively utilized for more value-added work because there wouldn’t be a need to hire/manage an MT team, or worry about load balancing for MTs, O/T, and PTO.
ezMediscriber (Dictation Management System)
ezDocPortal (Document Management System)
ezDocPortal is a web-driven, file-monitoring interface that works in conjunction with the Mediscribes Dictation Management system, allowing real-time monitoring, review and editing of transcriptions. A simple login can enable access to the secure, privacy and confidentiality protected web based application to review, edit, print and digitally sign transcribed records. It sorts and retrieves reports through helpful criteria searches. ezDocPortal’s built-in media player facilitates the online listening of dictations. The application eliminates time/location access constraints with enhanced security protection.
Integrated platforms, Redundant systems
Speech Recognition
Interfaces and Workflow Automation
Disaster Management
ezMediscribes ensures automated backup, zero data loss, and almost 100% uptime by placing highly secure 256-bit SSL HIPAA compliant servers (with redundancy and disaster configurations) in different geographical locations and using expandable central data storage with daily backups.
Security
ezMediscribes employs connectivity with client servers using secure connections such as VPN, Citrix, Juniper, Cisco, and more. All dictation and transactions occur via a secure 256-bit SSL encryption ensuring zero footprints on end-user systems. The ezMediscribes CTO manages development and maintenance of effective educational programs for training internal staff and external clients on HIPAA and healthcare data security compliance.
See a minimum 15% reduction in your current transcription costs!
Annual Fixed-cost Model
No Startup Cost
HR and Real Estate Costs Savings
Quality Processes
Certification program for transcriptionists for individual physicians on their protocols, preferences and account specifics
High-end, technologically-enabled dictation and transcription platform with a built-in QA feature and dashboards
Closed-loop coordination system between customer care, operations and concurrent quality assurance
A process of retrospective QA wherein sampling is done on completed jobs per AHDI guidelines and data is used for continuous quality improvement (CQI)
Quality improvement projects carried out by using Lean Six Sigma principles
24X7 customer care support to ensure timely resolution of issues
Quality & TAT Guarantee
(free if report quality <99% or doesn’t meet TAT)
ezMediscribes’ Brand Promise
We understand the value of accurate and timely documentation for quality patient care.
This is why we deliver 99%+ accuracy while meeting client-specific report turnaround times.
We also guarantee savings on your annual transcription cost with our unique ‘fixed-cost’ billing model which helps you forecast, plan and optimize your budgeting processes. We focus on reducing current transcription costs by a minimum of 15%!
We are AVAILABLE for YOU 24×7, 365 days!
Quality Processes
We follow a focused and disciplined quality improvement process based on Lean Six Sigma methodologies comprising of DMAIC (Define, Measure, Analyze, Improve and Control).
We strive for zero defect processes to achieve the required accuracy (per AHDI) and TAT with minimal waste!
We are supported with a strong customer advocacy with
>94% net promoter score!
Customer Centric
Since 2004, we have provided our transcription services to a large number of healthcare institutions (health systems, hospitals, clinics, and other healthcare facilities). Our case studies and testimonials speak towards the positive impact we have made for our valuable customers.
We value your trust in us and we always ensure the best solutions for - you!
Related Links
See ezMediscribes in Action