EZDI Achieves Highest Benchmarking Score Among Its Competitors

Klas, a leading market research institute which helps healthcare providers make informed technology decisions by offering accurate, honest, and impartial vendor performance information rated EZDI’s client satisfaction and software performance highest among the others.

With a benchmark score of 92.5, EZDI leads the landscape of Computer Assisted Coding (CAC)

Don’t just take our word for it. What you read is the feedback we have received from HIM directors who have used our intelligent medical coding application.

Overall Score

Culture

Product

Operations

Value

Relationship

Loyalty

3M

84.1

B

B

B

C+

B

A-

Dolbey

91.3

A-

A-

A-

A

A

A

Optum

87.2

B+

B+

A-

B

A-

A-

EZDI

92.5

A+

A-

A

A+

A+

A-

With a benchmark score of 92.5, EZDI leads the landscape of Computer Assisted Coding (CAC)

Don’t just take our word for it. What you read is the feedback we have received from HIM directors who have used our intelligent medical coding application.

3M

Overall Score - 84.1

Culture

B

Product

B

Operations

B

Value

C+

Relationship

B

Loyalty

A-

Dolbey

Overall Score - 91.3

Culture

A-

Product

A-

Operations

A-

Value

A

Relationship

A

Loyalty

A

Optum

Overall Score - 87.2

Culture

B+

Product

B+

Operations

A-

Value

B

Relationship

A-

Loyalty

A-

EZDI

Overall Score - 92.5

Culture

A+

Product

A-

Operations

A

Value

A+

Relationship

A+

Loyalty

A-

Unparalleled customer support and success is in our DNA, and we are obsessed at achieving it

EZDI has been providing quality healthcare solutions for more than 15 years covering all specialties. We are customer obsessed and have exceeded expectations across all pillars on which the foundation of excellent customer experience stands.

We are capturing more codes with EZDI’s CAC than we were before, and the system picks up on things that we may not have coded prior to having the system.

We are using tons of helpful dashboards for things like daily productivity, and we can drill down to each coder and review their quality.

CAC has helped with Patient Safety Indicators. I can get the information I want in a matter of minutes. The system is very robust.